GAIL Training

GAIL Training for Student Workers

As of October 1, 2017, the Office of Client Services will begin to schedule GAIL Student Worker Training on an as-needed basis to accommodate classroom and work schedules.  

By David Ornelas | Blog . Front Page . GAIL 101 . GAIL Training . General . Resources
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Refreshing and Creating New Queries

Refreshing Queries When using selections within your queries, remember that static selections need to be refreshed independently of your end query. Running your query will not automatically update static selections used within it.   Creating New Queries Before creating a new query, please remember to check and see if there is an existing query that […]

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Email Headers for BEE Templates

Need a custom school or college header for your BEE email content? Click here to access DARCOMM’s resource center and download yours today! For more information contact Buck Sharp, Digital Director at DARCOMM.

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Digital Dawgs Attribute

All current members of the Digital Dawgs, the Alumni Association’s social media ambassador program, have now been tagged in GAIL. You can find this information under the attributes tab on a constituent’s record.

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New GAIL Flowcharts

Are you a visual learner who likes to see information at a glance? If so, take a look and the new flowcharts and infographics below to help keep you on track next time you’re working on a project in GAIL!

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MailChimp Template Integration to be disabled 9/30/17

As a reminder, MailChimp template integration into GAIL will be disabled on September 30th. If you have not attended BEE email editor training, the Office of Client Services will be offering additional BEE sessions on the following dates: Tuesday, September 26 9:00am to 10:00am 2:00pm to 3:00pm Thursday, September 28 9:00am to 10:00am 2:00pm to […]

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Helpful ‘Comments’ Tips for Contact Reports/Interactions

New prompts have recently been added into the Comments section of Contact Reports (and Interactions) when you choose a Contact Method of either “Initial Meeting” or “Return Meeting”. 

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Phone Center Interactions

Phone center interactions on the constituent page are updated nightly and now indicate calling program campaign details and results.

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File a Contact Report using GAIL Mobilize

Development Officers, have you used GAIL mobilize to file contact reports using the dictation feature on your mobile device? Follow the instructions below to take advantage of this great feature!

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Updating Contact Information on Constituent Records

GAIL users, when updating constituent addresses, phone numbers, or emails please make sure to NOT select the “General” type, as this is reserved for information provided by the Athletic Association’s Paciolan database.

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