Why Didn’t John Donor get my Email?

GAIL John Donor Feature
by Emily Clary

It happens all the time. You create a beautiful email in BEE, set up your marketing effort or event invitation, and hover over the mouse for a few seconds before pressing that daunting “Start” button to send your email.

A few days later, you notice one of your most important constituents, let’s call him John Donor, didn’t get pulled into the list.

First let us take this opportunity to remind you to always review your mail or email spreadsheet before sending your communication. If you’ve reviewed and noticed a few important recipients aren’t included, put on your sleuthing cap and read through these common scenarios of why constituents are excluded from GAIL communications.